Business Essential

Being a city centrally located in the North-West of Italy and well connected to the rest of Europe, Turin has historically enjoyed an important position in the Italian economy. As a major industrial centre it was the birthplace of important Italian companies like the National Television channel RAI, and Telecom Italia, the biggest national telecommunications company. Although they've by now to other locations, Turin is still an important centre for industrial activity and trade.

Important sectors
Turin is a major industrial centre, and can show for having the headquarters and main production line of the car maker Fiat. Another big vehicle manufacturer based in the city, is Iveco, a subsidiary of Fiat, a key European truck, bus, and diesel engine manufacturer. Turin has also a major European aerospace centre, represented by Alenia Aeronautica.

Business hours
Monday to Friday 8.30/9.00am - 6.00/6.30pm is normal, however in practice many work longer hours. Lunch time is usually around 12.30pm - 1.30pm, although it can vary from company to company. Notice also that many shops and smaller businesses are closed in the middle of the day, usually between 12.30pm and 3.00pm. August is the month to avoid as many companies are closed for vacation.

Business etiquette
Like for most Italians appearance is important also for the Torinese, especially when conducting business. You should therefore pay special attention to what you should be wearing for meetings and appointments. Showing up in worn out sneakers is a no-go as many Italians have a tendency to notice what kind of shoes you're wearing. Stick with the classic suit and you'll be safe. Remember also that personal contact is especially valued in Italy, so never refuse an offer to go out for a drink or coffee.
It is also accepted that you are five to ten minutes too late for appointments, but if you know you'll be later, it's better to call ahead.
Titles are commonly used when introduced to strangers: Signore (Mr), Signora (Mrs.) or Signorina (Miss). People with a higher university degree, are often addressed as Dottore (men) or Dottoressa (women). Also remember that the greeting form 'Ciao' is normally used in informal settings. In business environments you should try to use the more formal greeting 'Buon giorno' or 'Buona sera' (Good day/good evening) and when you depart 'Arrivederci'.

Below you find links to useful business resources like meeting rooms, trade fairs, couriers etc.